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The essential product for Outbound Call Centers to comply with FCC DNC lists
TMC Teleblock is the first and only blocking product that automatically screens
and blocks outbound calls in real-time against available federal, state, wireless,
third party and in-house Do-Not-Call lists. There is no logging in or logging off
required. A subscriber's agents and calling equipment simply access an outbound
trunk and dial, and all numbers dialed are screened against their proprietary DNC
database. If a dialed number appears in the database, then the call is blocked and
a "restricted number" message is furnished. If the dialed number does not appear
in the DNC database, then the call is processed accordingly. It is unnoticeable
to the caller or calling equipment. Available for Dedicated Circuits. Qwest Network
Only.
Benefits & Features
• Automatically screens and blocks outbound calls to numbers appearing on state,
in-house and third party do-not-call and do-not-fax lists
• Delivered via carrier's phone lines and trunk groups - no need to switch
telephone companies
• Utilizes a subscriber's existing hardware and software - no additional hardware
or software investment needed
• Fully compatible with all key systems, PBXs, predictive dialers, voicemessaging
units, fax broadcasting devices, etc.
• No calling delays- calls queried at industry database look-up standards
• Customized messaging options for the identifiable disposition of calls in
an auto-dialing environment
• Screen and block calls against available contractor campaign lists throughout
the corporation in real time via Campaign List Manager SM feature
• Dictate completed outbound compliance by subjecting all calling company-wide
- both satellite offices and outsourced call centers - to a secure, centrally administered,
redundantly located, web-based GUI interface.
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