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Business Services » Enterprise Solutions » Premier Support Services
 TMC's Premier Support Program
TMC's Premier Support Program provides your business with an enhanced level of support. Led and managed by a team of dedicated telecom professionals, TMC's Premier Support Program provides your business with the utmost customer care. You are assigned a Premier Support Manager who understands your business and manages your account. Your Premier Support Manager is your one point of contact for all of your TMC services. If you should ever have any questions about your account or service, your Premier Support Manager is your first line of support.
Businesses billing $3,000 or more each month are automatically entered into TMC's Premier Support program.
Your TMC Premier Support Manager performs the following for your business:
• Verifies and reviews services and rates for you on a regular basis
• Facilitates service changes
• Manages service due dates
• Provides account status to you as needed
• Analyzes usage volume at your request
• Recommends cost-cutting alternatives and products to ensure that your changing business needs are met
• Facilitates product, service or billing questions should they arise
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